If you have a Macintosh computer that is below System 7.1 and have upgraded to System 7.1 or higher. There is a very good possibility that you may have trouble with your Internet connection. Although neobright.net Tech Support has tested the software extensively, Tech Support has seen only limited success on Macintosh Systems that were not BUILT with System 7.1 or higher.
If you have a Macintosh with System 7.1 through 7.5, you may need to purchase Mac TCP from Apple, or a local software vendor, before you can connect using Config or Free PPP software. Mac TCP or TCP/IP is REQUIRED before being able to make an Internet connection.
If you have a Macintosh with System 7.5.x and TCP/IP, but still cannot make a stable connection, you may need to contact Apple and obtain the patch/update for your TCP/IP Control Panel. This patch updates TCP/IP from 1.0.6 to version 1.0.8 or 1.1. Information obtained from Apple suggests that a reliable connection to the Internet CANNOT be made with Macintosh TCP/IP version 1.0.6 that may still come on some Macintosh computers below System 7.5.3
If you need any software mentioned above, you will need to contact a local Macintosh software dealer or Apple Computers. neobright.net Tech Support CANNOT supply users with Mac TCP or the patch/update for TCP/IP.